Policies & Terms of Service

Hourly Chauffeur Services require a 3-hour minimum.

Special Packages include specified service hours (typically 3–6 hours).

Full-Day Chauffeur Service includes up to 12 hours.

Curbside Pickup/Drop-Off is available as a flat-rate service with no hourly minimum.

Time is calculated from scheduled pick-up to drop-off. Additional travel time may apply for long-distance bookings.

A 50% non-refundable deposit is required to secure all bookings. Remaining balance is due before service begins.

Standard pickups include a 10-minute grace period. After that, $15 is charged per additional 15 minutes.

Airport transfers include a 30-minute grace period. After that, $25 is charged per 15 minutes.

Hourly or package bookings that go overtime are billed at $150/hour, in 15-minute increments.

We monitor flights for delays and do not charge extra for arrivals delayed by less than 1 hour.

More than 24 hours notice: Full refund of any additional payment (deposit is retained).

12 to 24 hours notice: 50% of the deposit is retained.

Less than 12 hours notice: 100% of the deposit or 1-hour fee is charged.

No-show (15+ minutes late without contact): No refund will be issued.

You will receive confirmation once deposit is received.

Services will not be guaranteed without full payment prior to service start.

All bookings are subject to vehicle availability.

Please call or text us at 786-779-5299 or DM @ttg.rentals on Instagram with any questions or special requests.